Peninsula Village

Your Life, Your Choice, Our Communities

New COVID-19 Visitor Measures – 1 May 2020

As the COVID-19 coronavirus situation evolves, Peninsula Villages wants to reassure our residents and their loved ones that we are implementing all possible methods to prevent the spread of this new illness in our facility and to protect our residents, staff and the wider community.

COVID-19 is a new virus, which means there is no immunity to it. The World Health Organisation has declared COVID-19 a pandemic, and evidence suggests the risk is greater in older people, aged 70 and over.

Out of an abundance of caution, we have now implemented a new Visitor Protocol, based on advice from health authorities. We ask each of you, so that we may protect each other, to abide by this new plan and to encourage others to do the same. Together, we can minimise risk of spread of COVID-19 within our resident population, our staff and the wider community.

All visitors/family members must abide by the following:

  • Stay home if you are sick. Symptoms of COVID-19 include sore throat, fever, dry cough, fatigue and shortness of breath. If you have these symptoms and have recently travelled overseas or have been in close contact with someone diagnosed with COVID-19 please seek medical assistance.
  • Self-quarantine for a period of 14 days after returning from overseas travel or after being in close contact with someone diagnosed with COVD-19.
  • Bring proof of your seasonal flu shot. The Government has advised that anyone who has not had their flu vaccination after 1 May will not be allowed entry. Proof will be required to gain entry at Peninsula Villages.
  • Use good hygiene while in our facility, by washing your hands with soap and water, or hand sanitiser, before you visit and as frequently as required during your visit. Please also wash your hands before you leave. If you sneeze or cough, please do so into your arm or if using a tissue, please dispose of it and wash your hands immediately afterwards.
  • Abide by our infection control protocols. If you are asked to use personal protective equipment (such as masks, gloves and gowns) in designated areas, please follow this request.
  • Keep visits to a maximum of two people at a time.
  • Note no children under the age of 16 are allowed to visit. Visits can be made under exceptional circumstances only.
  • Ensure visits are away from communal areas to avoid risk of potential virus spread. The Government guidance is that visits should occur in your room or outdoors.
  • Practice social distancing. Please stay 1.5m apart and please avoid handshakes, hugs and kisses.
  • Understand social gatherings must cease. There will no longer be any group activities, gatherings, social events or group entertainment at this time.
  • Inform us if you get sick after your visit. Please tell us straight away if you become unwell with any respiratory issues after your visit with your loved one.
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  • Stay informed because the situation is changing rapidly. Please stay up-to-date by regularly visiting the Australian Government Department of Health website www.health.gov.au.
  • In the event of special circumstances, such as an anniversary or birthday, or should there be any deterioration in your loved one’s condition or an end-of-life situation, we will make arrangements on a case-by-case basis. Please contact us to discuss further.

    Please do phone your loved one. Or, if they have an electronic device that enables video calling capabilities, please keep in touch with them through their device. Should one of our staff members be required to assist them with the video call, we would be only too happy to help. Please contact us to coordinate this or contact us to take advantage of our staff lead Zoom meetings with care residents.

    We thank you for your cooperation and support of our new Visitor Protocol in light of the current health emergency. Together, we can help keep the people we love and care for, healthy and well.

    For more information on the Government's measures for visiting people living within Residential Aged Care - click here.